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Installation Guide: CHARP Maxi

Before You Begin

Please verify that you have received the following devices:

  • LoRaWAN Gateway -- relays data from your CHARP devices to the cloud
  • CHARP Maxi logger(s) -- high-accuracy environmental sensors
Gateway CHARP Maxi logger

Overview

The installation process consists of three simple steps:

  1. Install the LoRaWAN gateway in a central location
  2. Physically install the CHARP Maxi loggers near the objects you want to monitor
  3. Wait -- the devices auto-communicate and begin transmitting data within hours

No manual pairing or software configuration is required.

Getting to know the hardware

LoRaWAN Gateway

The gateway relays measurement data from your CHARP devices to the cloud. It sets up a private LoRaWAN network, which is used to send data from the loggers via the LoRaWAN wireless protocol. It requires:

  • A power connection (supplied power adapter)
  • A network backhaul: Ethernet (primary) or 4G (secondary)
info

By default, gateways are configured to use 4G and are fully autonomous, i.e. no specific configuration of the network is needed.

CHARP Maxi

The CHARP Maxi is a high-accuracy environmental logger that measures:

  • Temperature
  • Relative Humidity (RH)
  • Light intensity

CHARP Maxi in use

Device placement

Gateway placement

  • Choose a central location within the building
  • Place it near a power socket
  • Ideally in an area with decent 4G reception and access to an Ethernet port
  • Indoor range is typically several hundred meters

Maxi placement

Mount or place the loggers simply where you need environmental conditions to be monitored, e.g. close to an object of interest, or at a point that best represents the overall climate of a storage room. Place the logger with the ventilation holes free from obstruction, and with the light lens at the bottom left corner.

Installing the Gateway

Step 1: Attach the antenna

warning

Always screw on the antenna before powering the gateway. Operating without an antenna can damage the device.

Screw the provided antenna onto the antenna connector on the gateway.

Antenna installation

Step 2: Position and power the gateway

Place the gateway on a central location in the zone to be covered. The gateway can be installed in two ways:

  • Horizontal placement -- simply place it on a desk or shelf
  • Wall-mounted -- use the keyhole slots on the back of the device

After placement, power the gateway using the standard adapter plug supplied with interchangeable regional mounts (default) or the foreseen RJ45 connector (PoE).

Step 3: Connect to the network

By default, the gateway uses the mobile network (4G) to transmit data. As an alternative backhaul it can also connect to the Ethernet network. Before powering the device, connect it with an Ethernet cable to a network port. Once the gateway established connection, two green LEDs light up.

The two backhaul options are:

OptionDescription
4G (default)No configuration needed. The gateway connects automatically via 4G.
EthernetConnect an Ethernet cable from the gateway to your network port for a wired connection.
tip

When successfully connected, the gateway displays two green LEDs.

caution

Some corporate Ethernet networks have locked ports that require IT whitelisting before the gateway can connect. If the gateway does not show two green LEDs after connecting via Ethernet, the network ports are likely locked down for security reasons.

Before connecting a new gateway to your network, consult your IT department. They may need the gateway's MAC address to whitelist the device; you can find it on the label on the back of the gateway.

MAC address location

Installing the CHARP Maxi

Delivered fully configured, with full batteries and sensors calibrated, your CHARP Maxi loggers pair with the LoRaWAN gateways and are ready for immediate use.

Mounting options

Mount the Maxi by making use of the strong internal magnets or using double-side adhesive tape. The Maxi can also be screw mounted. In order to do so, you must remove the bottom part of the device casing and screw fix this part on the supporting surface. Afterwards you can simply click on the top casing.

Magnetic mounting

The CHARP Maxi has internal magnets that allow it to attach directly to any ferromagnetic surface (e.g., metal shelving, steel beams).

Screw mounting

For non-magnetic surfaces, use screw mounting:

  1. Remove the front cover by inserting the supplied plastic tool into the seam and gently prying it open
  2. Mount the backplate to the wall using screws (not included)
  3. Clip the front cover back onto the backplate until it clicks into place

Removing the Maxi

To remove a mounted CHARP Maxi, gently pry it from the bottom using the plastic tool.

Troubleshooting

Device not communicating

If your CHARP Maxi is not sending data after installation, it may have entered a sleep state during transport. You can wake it using the hidden button.

Locating the button

The button is located behind the ventilation holes on the front of the device:

  • Count 3 dots from the right
  • Count 6 dots up from the bottom

Use a thin pin or paperclip to press the button through the ventilation hole.

Button location

Button sequences

ActionHow to PressResponse
Check battery life1 short click (< 1 second)LED blinks 1--4 times (1 = low, 4 = full)
Activate Bluetooth (BLE)2 short clicksBLE is activated for pairing
Send notification to CHARP3 short clicksHeartbeat blinks confirm the message was sent
Turn onShort press (1--5 seconds)LED fades in
Turn offLong press (> 5 seconds)LED fades out
tip

If the device is unresponsive, try turning it off (long press > 5 seconds, wait for fade out) and then turning it back on (short press 1--5 seconds, wait for fade in). This re-establishes the connection to the gateway.